Coinbase users slam new customer service phone support, 'It was a joke': CNBC After Hours

CNBC.com's MacKenzie Sigalos brings you the day's top business news headlines. On today's show, CNBC's Eamon Javers reports on a CNBC Investigation into Coinbase's new customer support after one family lost $700,000 from their account. Plus, Southwest Airlines works to recover from mass cancellations over the weekend.